Vacation away with help from your friends at Factor Taking time off shouldn’t mean falling behind on business. Whether you’re a busy print shop owner or a print broker, downtime is important — but so is making sure your customers continue receiving the cheques, labels, envelopes, and multi-part forms they rely on. That’s where Factor Forms & Labels come in. At Factor, we don’t just print — we support your business when you need it most, including those well-deserved vacation

Real people, real conversations, and real relationships Over the past few years, AI has become a regular part of business life. From automated emails to chatbots and virtual assistants, technology is changing the way companies communicate and get things done. And while AI definitely has its place, at Factor Forms we still believe in the value of something even more important: HI — Human Intelligence. When you call our office, you won’t get stuck talking to a robot or navigati

We stay silent, you take the credit! Imagine having a trusted wholesale print partner who works behind the scenes while you take full credit with your clients. That’s the power of a silent partner—and that’s exactly what we offer. At Factor Forms & Labels, we make it simple. From order entry to production to final delivery, we handle every step of the process with precision and care. You stay focused on growing your business and building client relationships, while we ensure

Why Docket Confirmations Matter We get it—things move fast in the print world. But taking a minute to check your docket confirmations can make a huge difference in keeping your customers happy. Think of your confirmation as the last stop before production. It’s your chance to make sure everything looks right before your order goes ahead. What Should You Check? Be sure to review the following key details: Quantity – Is the order amount correct? Numbering – Are sequences accu

The human touch behind exceptional service In the print industry, everyone talks about service. At Factor Forms & Labels, we build our business around it. Our sales reps don't see jobs as “the client’s orders.” They see them as " our orders" . That mindset creates ownership. If there’s a challenge, we don’t pass the buck—we solve it together. Sales, prepress, production, shipping. One team. One outcome. For us, service means being proactive, not reactive. It’s checking artwo

We all know our reps are just an email or phone call away—but did you know we can also visit in person? That’s right! While you may think we spend a lot of time tied to our desks, we love getting out of the office and connecting face-to-face with our customers. Maybe you’ve welcomed a new employee and want them to get the full low-down on our products. Or perhaps you’re exploring a new product line you’re interested in offering your clients this year. Whatever the reason, you

Upselling is a great way to increase sales — and the best part is, it doesn’t have to be complicated! By offering thoughtful add-ons that genuinely enhance your customers’ orders, you create more value while boosting your revenue. Here are five easy, practical upsell ideas using print products you already offer. Pair Cheques with Custom Envelopes Is your client ordering cheques? This is a perfect opportunity to offer custom-printed envelopes to match. Branded envelopes add a